Live! helps people discover nearby venues, understand current activity, receive venue alerts, and redeem offers. This policy explains the information used to provide those services.
Information we collect
- Account information: Firebase user identifier, email address, display name when provided, and sign-in provider.
- Activity: liked venues, deal redemptions, verified check-ins, crowd votes, notification preferences, and related timestamps.
- Location: precise device location is used to center the map, calculate distance, manage nearby-venue alerts, and validate check-ins and crowd votes. For verified contributions, Live! stores the measured distance and accuracy rather than the submitted latitude and longitude.
- Device and diagnostics: notification tokens, app events, crash diagnostics, device information, and technical logs used to operate and improve Live!.
How we use information
We use this information to operate the map, synchronize accounts and likes, deliver requested notifications, prevent duplicate deal redemptions, validate contributions, administer promotions, investigate abuse, provide support, and improve reliability.
Service providers
Live! uses service providers including Google Firebase for authentication, databases, cloud functions, messaging, analytics, and diagnostics; Mapbox for maps; Apple for platform services and Sign in with Apple; and venue-data providers used to maintain listings. These providers process information under their own terms and privacy commitments.
Sharing and sale
We do not sell personal information. We may share information with service providers that operate Live!, comply with law, protect users and the service, or complete a business transfer. Venue operators receive aggregate activity and redemption information; they do not receive a user's precise location from Live!.
Retention and deletion
Account information and activity are retained while the account is active or as needed to provide the service, prevent fraud, resolve disputes, and comply with law. Account holders can permanently delete their account and associated Live! activity from Settings. Some deidentified, aggregated, security, or legally required records may be retained.
Your choices
You can disable notification categories in Live! Settings, change system permissions in iPhone Settings, browse core map features without a permanent account, or delete your account. Contact us for privacy questions or requests.
Age requirement
Live! is intended only for adults age 21 or older. We do not knowingly collect personal information from anyone under 21. Alcohol-related offers remain subject to applicable law, age verification, and participating venue requirements.
Contact
Email privacy@officialliveapp.com.